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TELECOM SOFTWARE DEVELOPMENT SERVICES

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Build 5G Ready Telecom Platforms with Faster Launch and Clearer Operations.

From catalogs and order management to partner integrations and real time usage data, our platforms shorten release cycles and raise service quality.

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telecom software development services

Custom Telecom Software Solutions We Deliver

At Prodgrade, our telecom software development company blends deep network know-how with product thinking. We build telecom software solutions that reduce operational friction, sharpen customer experience, and support rapid service launches across 4G/5G, fiber, satellite and fixed wireless. Whether you are consolidating legacy OSS/BSS or rolling out an edge-enabled offer, our telecommunication software development team designs platforms that scale, interoperate and comply without slowing down your roadmap.

OSS and BSS Platforms

We engineer OSS/BSS stacks that streamline service design, activation and monetization. From inventory and order orchestration to charging and collections, our telecom enterprise software solutions bring network, product and finance into one reliable flow so teams ship changes faster with fewer swivel-chair steps.

CRM for Telecom

Purpose-built CRM that unifies subscriber profiles, device history, entitlements and lifetime value. Equip agents and digital channels with next-best-action guidance, retention offers and context-aware scripts to lift NPS while reducing average handle time.

Network Management and Service Assurance

From radio to core to transport, we create network management software that consolidates alarms, performance counters and topology. Operators get live views, automated ticketing, predictive maintenance suggestions and maintenance windows that align with SLAs.

Telecom Analytics and Data Platforms

We design data lakes and semantic models that turn CDRs, probe data, app telemetry and care interactions into decision-ready dashboards. Forecast traffic, spot churn risk, evaluate offer uptake and tune QoS without waiting weeks for a custom report.

IoT and Connectivity Hubs

Launch and monetize IoT at scale. Our platforms handle eSIM/SIM lifecycles, device onboarding, policy control, low-power network support and multi-tenant portals so partners can manage fleets securely with near real-time observability.

Self-Service Apps

Give subscribers intuitive self-service for plan changes, add-ons, eKYC, payments and support, while equipping field engineers with offline work orders, site checklists, photo evidence and e-signatures that sync when coverage returns.

5G and Edge-Native Applications

We deliver telecom software products that exploit 5G features such as network slicing and URLLC. From MEC content catching to industrial IoT gateways, we push computing to the edge for lower latency and higher reliability.

Fraud Detection and Revenue Protection

AI-driven systems that flag anomalous usage, SIM swap attempts, high-risk roaming and suspicious top-ups. Rule engines act instantly blocking, throttling or challenging sessions, while investigators get clear case trails.

Cloud Voice and VoIP Management

Provision SIP trunks, numbers and PBX features through elegant portals. Add WebRTC softphones, call analytics, STIR/SHAKEN attestation and carrier-grade redundancy to keep business subscribers always reachable.

Who We Serve in the Telecom Ecosystem

Mobile Network Operators

Internet Service Providers

Mobile Virtual Network Operators

Network equipment manufacturers

Satellite and wholesale

VoIP and unified

Neutral-host, tower and infrastructure

Cable and broadband

Our Telecom Software Development Process

You do not run a generic tech stack. You run a living network with history, obligations and customers who notice every second. Our telecom software development services are built around that reality. Below is how we work as a telecom software development company that delivers reliably without disrupting live traffic.

telecom software development
Discovery and Planning

Great telecommunication software development respects boundaries. We design domain based microservices, event streams for near real time telemetry, and clear contracts between systems. Catalog, order management, charging, mediation, provisioning and self-care are wired together through documented APIs, often TM Forum Open APIs, so your next integration is easier than the last. We size data stores for CDRs and session records, choose cache layers for peak hour bursts, and plan rollbacks before we write a line of code.

We sketch a modular design that scales and keeps data clean. UX follows finance patterns you already know, so training is shorter.

We ship value in short sprints. Every iteration includes working software, automated tests and CI or CD pipelines that move artifacts from dev to staging to production with approvals. Because we are building telecom enterprise software solutions, not toy apps, we treat rating rules, bill cycle cutoffs and proration as first-class citizens. You get frequent demos and can change priorities as market conditions or regulators change.

Testing mirrors the journeys your subscribers take. We validate SIM life cycles from KYC to activation, prepaid top ups, postpaid plan changes, roaming and invoice generation. Performance tests simulate handovers, festival spikes and mass notifications. Security tests cover fraud patterns, SIM swap attempts, subscription bombing, brute force top ups. We also rehearse failure modes, so a zonal outage becomes a shrug, not a crisis.

Code goes through QA and security testing. We align with PCI DSS, KYC, AML and GDPR and keep evidence in one place.

Carrier grade means careful change. We use blue green or canary releases to shift traffic safely. Observability lands with the first deploy dashboards for latency, error budgets, CDR lag, charging throughput, and queue health. Runbooks, on call schedules and handover sessions make sure your NOC is comfortable before we scale.

After launch, we keep watching. We tune caches and queries, optimize retention windows for records, and adjust auto scaling based on real traffic curves. Our telecom software developer squads handle regulatory changes, new offers, and seasonal campaigns without destabilizing core services. Small, steady improvements become big wins over a quarter.

Security and Compliance at Every Step

Telecom platforms carry identities, money and critical infrastructure data. Our telecom IT services embed security into design, code and operations so trust is never a bolt on.

  • Data protection by default encryption for subscriber data, CDRs and tokens in transit and at rest.
  • Role based access and just in time privileges for operations with multi factor authentication across every admin surface.
  • Compliance alignment for GDPR and CCPA, plus telecom obligations from bodies such as FCC, Ofcom, TRAI and CRTC with audit friendly logs and reports.
  • Secure API gateways with mTLS, token introspection and rate limits so partners and internal systems cannot overwhelm core services.
  • Revenue assurance hooks mediation checks, rating sanity guards, and immutable ledgers for adjustments and disputes.
  • Fraud mitigation patterns for SIM cloning, account takeovers, Wangiri, suspicious roaming and subscription abuse with real time block and review flows.
  • STIR or SHAKEN attestation for voice flows to cut caller ID spoofing and protect subscribers.
  • Signed builds, dependency scanning and secret management in CI or CD, so telecom software solutions ship with a verified chain of custody.
  • Segmented networks and zero trust service to service communication to minimize blast radius.
  • Business continuity tested backups, multi-AZ or multi region failover and clear RPO or RTO targets that match your SLAs.
  • Compliance should not slow you down. When a regulator changes reporting, we update the pipelines and keep the business moving.

Third-Party Integrations We Support

Telecom stacks only work when every moving part can talk cleanly to the next. Our telecom software development services include careful, secure integrations so data flows without manual workarounds, and partners can plug in without drama.

  • Billing and Charging Engines: Zuora, Redknee, Amdocs, Netcracker and custom rating systems for mediation, charging and invoice generation with revenue assurance checkpoints.
  • Customer Relationship Management (CRM): Salesforce, Microsoft Dynamics, HubSpot and in house CRMs for lead to subscriber flows, case management and agent assist inside a single pane.
  • ERP and Finance: SAP, Oracle, Netsuite for catalog sync, order orchestration, taxation, settlement and month end close with audit friendly exports.
  • eKYC and Identity Verification: Onfido, Jumio, Trulioo and national ID rails to streamline onboarding, reduce fraud and meet local KYC obligations.
  • Network and Provisioning: SMP, HSS or HLR, PCRF or PCF, AAA, DHCP, DNS, IMS, SDN and OSS tools with adapters for SNMP, NETCONF, REST, SOAP and message buses.
  • VoIP and UCaaS: SIP providers, SBCs, WebRTC stacks and call feature servers for softphone, PBX, recording and real time analytics.
  • Messaging and Notification
    Twilio, Infobip, Sinch and carrier grade SMS or email gateways for alerts, OTP, marketing and service updates with opt in controls.
  • Cloud and DevOps: AWS, Azure, GCP for compute, storage, queues and observability plus CI or CD, artifact repositories and secret management.
  • Data and Analytics: Kafka, Kinesis, BigQuery, Snowflake, Databricks, Power BI and Tableau for streaming, warehousing and self-service reporting.
  • Payment and Wallets: Stripe, Adyen, Braintree and regional wallets for bill pay, top up, auto pay and refunds with tokenized storage.

Every integration arrives with documentation, sandbox flows and monitoring so your team can operate confidently day to day.

Why Prodgrade is Your Ideal Telecom Software Partner

Picking a telecom software development company is a high stakes decision. You need a team that speaks network and product, not just code.

Industry Expertise

From OSS or BSS boundaries to charge disputes and number portability, our architects design telecom enterprise software solutions that respect how carriers run.

Scalable, Custom-Built Solutions

We tailor experiences for your subscribers and operations, while leaning on proven patterns and interfaces so future partners and products slot in easily.

Telecom first mindset

From OSS or BSS boundaries to charge disputes and number portability, our architects design telecom enterprise software solutions that respect how carriers run.

Teams you can reach

Engineers, not just account managers, join calls with your NOC, care and finance leaders so decisions are quick and grounded.

Long Term Support and Upgrades

You see roadmaps, releases and telemetry. After launch we stay to optimize performance, handling seasonal campaigns and keeping pace with policy or regulatory changes.

Security and Compliance First

Telecom software solutions ship with encryption, strong identity, hardened pipelines and regulator ready reporting. You are safe by default, not by exception.

Measurable outcomes

Every sprint ladder to goals like faster activation, higher first call resolution, lower cost to serve, better ARPU and fewer chargebacks. Dashboards show the impact, not guesses.

Other Industries We Work With

While our core is telecommunication software development, the same discipline powers products in adjacent markets.

Healthcare

Building intelligent, AI-powered solutions for better healthcare delivery.

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Education

Transforming learning experiences through AI to support students and modern classrooms.

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Manufacturing

Powering next-gen manufacturing through AI-driven automation, safety, and industrial intelligence.

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Travel and Hospitality

Enhancing guest journeys through AI-driven personalization, smart bookings, and seamless service.

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Pharmacy

Streamlining telecom operations with AI for smarter networks, uptime, and customer support.

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Banking

Empowering banks with AI solutions for fraud detection, risk insights, and customer trust.

Explore more

Retail

Driving smarter retail with AI-powered tools for personalization, inventory, and customer loyalty.

Explore more
View All Industries

Cost and Timeline of Telecom Software Projects

Budgets and schedules vary with scale, protocol complexity and integration depth. The ranges below reflect typical projects we deliver. After discovery, you receive a detailed plan with milestones, risks and test criteria.

Telecom Billing System

A real time charging and billing stack for prepaid, postpaid and hybrid with mediation and revenue assurance.

Estimated Cost: 80,000 – 160,000
Timeline: 4 to 7 months


Key Features:

  • Real time rating and balance management
  • Plan, add on and promotion logic
  • Mediation for CDR or EDR ingestion
  • Invoice generation and taxation
  • Dunning and collections workflows
  • Revenue assurance dashboards

Telecom CRM Platform

Unify lead to subscriber lifecycle with activation, service changes and case resolution.

Estimated Cost: 65,000 – 120,000
Timeline: 3 to 6 months

Key Features:

  • Lead, order and subscriber profiles
  • Plan selection and provisioning triggers
  • Ticketing, knowledge base and macros
  • Communications history and consent
  • Retention offers and upselling prompts

VoIP Management Software

Control SIP trunks, routing, number management and softphone clients.

Estimated Cost: 60,000 – 110,000
Timeline: 3 to 5 months


Key Features:

  • DID inventory and portability flows
  • Policy based call routing and failover
  • WebRTC softphone and SDKs
  • Fraud detection and blocking rules
  • Real-time call quality analytics

Network Inventory and Asset Management

Track physical and virtual assets with topology, capacity and change tracking.

Estimated Cost: 75,000 – 140,000
Timeline: 4 to 7 months


Key Features:

  • Discovery and reconciliation
  • Circuit and service mapping
  • Topology and dependency views
  • Planned work, change and rollback
  • Alarms and capacity thresholds

Telecom Analytics and Reporting

Turn network and subscriber events into actionable insight for product and operations.

Estimated Cost: 45,000 – 90,000
Timeline: 2 to 4 months


Key Features:

  • Streaming ingestion and transformation
  • QoS, churn and ARPU dashboards
  • Offer uptake and cohort analysis
  • Exportable reports and alerts

Subscriber Self Service Portal

Give customers control over usage, plans, bills and support in web and mobile.

Estimated Cost: 40,000 to 80,000
Timeline: 2 to 4 months


Key Features:

  • Plan changes and add ons
  • Bill presentation and payments
  • Trouble tickets and chat
  • Usage, roaming and spending controls
  • Family or multi line management

IoT Device and M2M Management Platform

Manage device lifecycles, eSIM, policy control and telemetry at massive scale.

Estimated Cost: 85,000 – 160,000
Timeline: 4 to 8 months


Key Features:

  • Device onboarding and provisioning
  • Policy and profile updates
  • Secure telemetry and rules engine
  • Firmware rollout and rollback
  • Per device billing and alerts

OSS or BSS Integration Platform

Modernize legacy stacks with an API layer and orchestrated service flows.

Estimated Cost: 100,000 – 200,000
Timeline: 5 to 9 months


Key Features:

  • Order management and service catalog
  • Activation, suspension and termination flows
  • Fault, configuration and performance hooks
  • Partner and wholesale interfaces
  • Compliance ready audit logs

NEED A CUSTOM QUOTE?

Tell us about your footprint, subscriber mix and target outcomes. We will shape a plan that meets budget, risk appetite and launch windows.

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Frequently Asked Questions

What is telecom software development and how is it different from regular app work?

Telecom software development deals with live networks, regulated data and high-volume event streams. It spans OSS and BSS, runs under strict uptime expectations and must play nicely with decades of systems. That demands design choices and testing you do not need in ordinary apps.

Yes. We build adapters for existing CRMs, billing engines and network elements, wrap older SOAP interfaces with modern APIs and introduce mediation to normalize records. The goal is migration without disruption.

Encryption in transit and at rest, strong identity and access controls, least privilege by default, signed builds, secret management and continuous vulnerability scanning. We also map controls to GDPR, CCPA and local telecom rules.

We align catalog, charging and assurance with slice policies so you can price and monitor per slice. Edge friendly designs keep latency sensitive services close to the user.

Smaller portals can land in 8 to 12 weeks. Mid-size billing or CRM modules run 3 to 6 months. Large OSS or BSS programs ship in phases over 6 to 9 months. After discovery, you receive a specific plan with milestones and go or no-go gates.

Yes. We provide monitoring, on call coverage, performance tuning, feature updates and compliance changes. Your teams also get runbooks and training so day-to-day operations stay smooth.

Modern stacks such as Node.js, Java or .NET for services, React or Angular for web, Flutter or Kotlin and Swift for mobile, PostgreSQL and Redis for data, Kubernetes for orchestration and cloud resources on AWS or Azure. Protocol support includes SIP, Diameter, Radius, SNMP, NETCONF and MQTT.

We do. Startups get lean, fast moving telecommunication software development with clear MVP scopes. Enterprises get governed delivery, compliance alignment and integration depth across complex estates.

Connect with our Telecom software experts for a free consultation.

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