Prodgrade powers products with AI, secure APIs, and advanced integrations across web, mobile, and cloud, backed by data engineering, QA, and ongoing support.
Prodgrade supports healthcare, finance, retail, manufacturing and logistics. Our secure, scalable, reliable software and AI solutions align with regulations, improve operations and reduce time to market.
Your privacy matters.
Here's how we handle your information.
This Privacy Policy explains what information Prodgrade
may collect when you use our website or communicate with
us, why we use that information, how we protect it, and
the choices available to you.
LAST UPDATED
September 2026
OUR APPROACH
Clear handling.
Responsible access.
Practical protection.
Collect information for legitimate business purposes
Limit access to information where appropriate
Use reasonable safeguards to protect information
Provide ways to contact us about privacy questions
What we may collect
Contact details, information you submit,
and technical or usage information.
Why we use it
To respond to inquiries, provide services,
operate our website, and improve experiences.
How we protect it
Through reasonable administrative,
technical, and organizational safeguards.
Your choices
You may contact us regarding access,
correction, deletion, or other privacy requests.
01
OVERVIEW
Introduction
This Privacy Policy describes how Prodgrade
("Prodgrade," "we," "us," or "our") handles
information when you visit our website, contact us,
request information about our services, subscribe to
communications, or otherwise interact with us.
By using our website, you acknowledge the practices
described in this Privacy Policy. If you do not agree
with this policy, please discontinue use of the
website.
This policy relates primarily to information
collected through Prodgrade's website and
business communications. Client project data
may also be governed by separate contracts,
data-processing terms, or confidentiality
agreements.
02
DATA COLLECTION
Information We Collect
The information we collect depends on how you
interact with Prodgrade.
Information you provide directly
When you submit a contact form, request a
consultation, subscribe to communications,
communicate with our team, or discuss a
potential project, you may provide information
such as:
Your first and last name
Email address and telephone number
Company or organization name
Information about your project,
requirements, or business needs
Messages, inquiries, and other
correspondence you send to us
Any other information you choose
to provide
Information collected automatically
When you visit our website, certain technical
information may be collected automatically by
our website, hosting infrastructure, security
tools, analytics services, or similar
technologies. This may include:
IP address and approximate location
derived from it
Browser type, operating system,
and device information
Referring pages and pages visited
Date, time, and duration of visits
Website interaction and performance data
Security and diagnostic information
03
PURPOSE
How We Use Information
We may use information collected through our
website and business communications for purposes
including:
Responding to you
To reply to inquiries, consultation
requests, and project discussions.
Providing services
To communicate about engagements,
proposals, projects, and support.
Operating the website
To maintain functionality, performance,
reliability, and security.
Improving experiences
To understand how our website and
communications are used and improve them.
Business communications
To send relevant information where you
have requested it or where otherwise
permitted.
Legal & security purposes
To protect our rights, systems, users,
business, and comply with applicable law.
04
WEBSITE TECHNOLOGY
Cookies & Similar Technologies
Our website may use cookies, pixels, local storage,
analytics tools, and similar technologies to support
functionality, understand website usage, remember
preferences, improve performance, and help protect
the website.
Depending on your browser and location, you may be
able to manage cookies through browser settings or
any cookie controls made available on the website.
Disabling certain technologies may affect some
website functionality.
Essential
Used for core website operation,
security, and functionality.
Analytics
May help us understand usage,
traffic, and website performance.
Preference
May remember choices or settings
where applicable.
05
DISCLOSURE
How Information May Be Shared
We do not disclose personal information simply
because it has been provided to us. Information may
be shared where reasonably necessary to operate
our business, provide services, comply with legal
obligations, or protect legitimate interests.
With service providers that support hosting,
communications, analytics, security,
business operations, or other website functions
With professional advisers where reasonably
necessary for legal, accounting, insurance,
or similar purposes
Where required by law, legal process,
court order, or government request
Where necessary to investigate fraud,
misuse, security incidents, or threats
In connection with a merger, acquisition,
financing, restructuring, or transfer of
business assets, subject to applicable law
With your consent or at your direction
06
PROTECTION
Data Security
We use reasonable administrative, technical,
and organizational measures intended to protect
information against unauthorized access, loss,
misuse, alteration, or disclosure.
Security is a shared responsibility
No method of electronic transmission
or storage can be guaranteed to be
completely secure. We therefore cannot
promise absolute security, but we work
to apply reasonable safeguards appropriate
to the nature of the information.
07
STORAGE
Data Retention
We retain information for as long as reasonably
necessary for the purposes described in this policy,
including providing services, maintaining business
records, resolving disputes, enforcing agreements,
protecting security, and meeting legal or regulatory
requirements.
Retention periods may vary depending on the type of
information, the relationship involved, contractual
obligations, and applicable legal requirements.
Information that is no longer required may be deleted,
anonymized, or otherwise handled in accordance with
our operational practices.
08
YOUR INFORMATION
Your Privacy Rights & Choices
Depending on where you live and applicable law,
you may have certain rights regarding personal
information relating to you.
01Access
Request information about personal data
we hold about you.
02Correction
Ask us to correct inaccurate or incomplete
personal information.
03Deletion
Request deletion of information where
applicable and legally permitted.
04Restriction
Ask that certain processing be limited
where applicable.
05Objection
Object to certain uses of information
where the law provides that right.
06Marketing choices
Opt out of promotional communications
where applicable.
To submit a privacy-related request, contact us at
hello@prodgrade.com
.
We may need to verify your identity before
completing certain requests.
09
EXTERNAL SERVICES
Third-Party Websites & Services
Our website may contain links to websites,
platforms, tools, or services operated by third
parties. Their privacy practices are governed by
their own policies, not this Privacy Policy.
We encourage you to review the privacy information
provided by third parties before submitting personal
information to them.
10
GLOBAL VISITORS
International Users
Prodgrade works with clients and website visitors
across different regions. Information may therefore
be processed or stored in jurisdictions other than
the country in which you are located, subject to
applicable law and the systems or providers used
to operate our business.
Where legally required, appropriate measures may be
used in connection with international transfers of
personal information.
11
AGE
Children's Privacy
Prodgrade's website and business services are
intended primarily for businesses and professional
users. We do not knowingly seek to collect personal
information directly from children through the
website.
If you believe a child has submitted personal
information to us inappropriately, please contact
us so we can review the matter.
12
CHANGES
Updates to This Privacy Policy
We may update this Privacy Policy from time to time
to reflect changes in our website, services,
business practices, technology, or legal
requirements.
When we make changes, we may update the "Last
Updated" date shown on this page. We encourage you
to review this page periodically.
13
CONTACT
Questions About Your Privacy?
If you have questions about this Privacy Policy
or would like to make a privacy-related request,
contact Prodgrade using the details below.
